Legal
PRIVACYPOLICY
How we protect and handle your information
Privacy Policy
Last updated: October 8, 2025
Introduction
At Flexion, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, phone number, and shipping address
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Communications with our customer support team
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and shipping updates
- Provide customer support
- Improve our products and services
- Send you promotional communications (with your consent)
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us at: support@flexion.ca